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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ali M

Ali M

July 19, 2026

5  out of  5
rating by Ali M
"Just moved to Foley, Alabama from Kentucky. Angelina was a big help on getting car insurance and Home insurance for my new Home. It was quick and easy."
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michael combs

July 17, 2026

1  out of  5
rating by michael combs
"State farm is a horrible company to deal with. 12 year customer left because of accident with another state farm customer. Won't know how bad they are until you need them. Just lookup state farm lawsuits, refuses to fix vehicle with oem parts. They lost class action lawsuit and then settled Rico charge lawsuit. Like a good neighbor, stay away from here."
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Everette Roberts

July 10, 2026

5  out of  5
rating by Everette Roberts
"I simply could not ask for an easier process. Andrea was absolutely wonderful. I called about 11 o'clock, before 1 o'clock i was walking out the door with my new auto policy at a real good price."
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CAROLE. KELLER

June 24, 2026

5  out of  5
rating by CAROLE. KELLER
"Haley was outstanding!"
We responded:
"Thank you for taking the time to leave a review Carole! We’re delighted that Hali provided outstanding service. We appreciate your business!"
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Katie Keeble

June 5, 2026

5  out of  5
rating by Katie Keeble
"Rianna was the best!!! She answered all the questions I had. I even got a better policy for cheaper than the other insurance company!!"
We responded:
"Thank you so much for the 5-STAR review! We’re thrilled to hear Rianna was the best and answered all your questions.

We’re also glad she helped you get a better policy for less than the other insurance company—that’s exactly what we strive for. Thanks again for choosing us, and we’ll be sure to share your kind words with Rianna!"
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Don Adams

June 3, 2026

5  out of  5
rating by Don Adams
"Been with this insurance company well over ten years. Josh Wild has my back!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Josh Wild’s Team here in Foley . "
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Jessica Foxen

May 29, 2026

5  out of  5
rating by Jessica Foxen
"After talking with Victoria Walker and seeing how much money we could save we switched to State Farm. She always answers any questions we have quickly and helps us make adjustments to our policies in order to fit our needs and save us money. Highly recommend her. She is the best!"
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Lauren Lowery

May 29, 2026

5  out of  5
rating by Lauren Lowery
"We had such a great experience working with Victoria Walker. She was incredibly helpful, prompt, and responsive throughout the entire process. When the collision shop was taking longer than expected, she stayed on top of everything and made sure my rental car was extended without any added stress on my end. She communicated every step of the way and truly made the whole process feel easy and stress-free. We really appreciated her professionalism and care and would highly recommend working with her!"
We responded:
"Thank you so much for the incredible 5-star review! We’re truly glad to hear you had such a great experience working with Victoria!

It means a lot that she was helpful, prompt, and responsive, and that she stayed on top of things to ensure your rental car was extended—while keeping you informed every step of the way. We’ll be sure to share your kind words with Victoria. Thanks again for choosing us, and we really appreciate your recommendation!"
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Felicia Popee

May 26, 2026

5  out of  5
rating by Felicia Popee
"great service"
We responded:
"Thank you, Felicia, for taking the time to leave a 5-star review. We appreciate your trust and are here anytime you need us!

"
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Amy Goff

May 7, 2026

5  out of  5
rating by Amy Goff
"Jill was so helpful and quick to get me a quote back and worked to save me money each month!! she was so patient to answer all my questions and has been so easy to work with. It was such a positive experience my brother also has switched to state farm and saved money because of Jill! can’t recommend this agency enough!"
We responded:
"Thank you so much for your review! We truly appreciate you taking the time to share your experience.

We’re thrilled to hear that Jill was helpful, quick to get you a quote, and able to work hard to save you money each month. It means a lot that she was patient with all your questions and that the process felt easy and positive.

We’re also glad to know your brother switched to State Farm and is saving as well. Thank you for recommending our agency! We can’t wait to continue helping you both."
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Terry Vix

May 1, 2026

5  out of  5
rating by Terry Vix
"Rihanna was so helpful and it was a pleasure to work with her on the phone and at the office. It was so nice to work with someone that knows what they are doing. It was like working with a friend. We were a few minutes early and a young man (can’t remember his name) came out and assured us it would only be a few minutes and offered us something to drink. Kindness all around."
We responded:
"Thank you so much for your wonderful review, Terry! We’re thrilled to hear that Rianna was so helpful and that you had such a positive experience both on the phone and in the office! We look forward to helping you in the future! "
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Mark Mcneil

April 16, 2026

5  out of  5
rating by Mark Mcneil
"I just did his deck Great guy"
We responded:
"Thanks for the 5-star review! We really appreciate you, Mark! "
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Missy Carey

March 16, 2026

5  out of  5
rating by Missy Carey
"Highly recommend Rianna at Josh Wilds’s Star Farm office. She saved me tons of money and got me more coverage at the same time."
We responded:
"Thank you so much for your kind words and recommendation, Missy! We’re thrilled to hear that Rianna was able to save you money while securing better coverage. Your satisfaction is our top priority, and we appreciate you choosing Josh Wild Star Farm! "
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Rose Brauchler

February 11, 2026

5  out of  5
rating by Rose Brauchler
"Best prices in home and auto insurance"
We responded:
"Thank you for your fantastic feedback, Rose! We’re glad to hear that Josh Wild was able to provide you with the best prices for your home and auto insurance. Our team works hard to find the right coverage at great rates, and your satisfaction means a lot to us. If you ever have any questions or need assistance in the future, we’re here to help!"
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corrin lee

February 8, 2026

5  out of  5
rating by corrin lee
"The people who work here are super duper nice and work with you and explain things so you can understand better!"
We responded:
"Hi Corrin,

Thank you so much for your kind words! We’re thrilled to hear that our team made you feel welcome and took the time to explain everything clearly. Providing friendly and helpful service is what we strive for every day. If you ever need anything else or have questions, we’re always here to help!"
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Cathy H

January 26, 2026

5  out of  5
rating by Cathy H
"My old insurance broker disappeared without a trace and I got a letter saying my homeowner policy wasn’t renewing. Like, what? So I called up State Farm. Andrea Hernandez (working for Josh Wild) set me up with new car and home policies that were even better and more affordable than my old ones! I had lots of choices and she explained everything clearly and answered all of my questions. She was friendly, efficient, professional, and a very good communicator. I could not have asked for a more positive experience. 100% recommend."
We responded:
"Hi Cathy,

Thank you for sharing your experience with us. We’re sorry to hear about the challenges you faced with your previous broker, but we’re pleased that Andrea Hernandez was able to assist you in securing better and more affordable coverage, while providing clear and helpful guidance. Your 100% recommendation means a great deal to us. Please don’t hesitate to reach out if you need any assistance in the future."
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Christy Massey

January 22, 2026

5  out of  5
rating by Christy Massey
"Andrea was the best! she explained in detail everything I needed."
We responded:
"Thanks for the 5-star review, Christy! We’re happy Andrea could walk you through everything in detail. We truly appreciate your feedback!"
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Susan Owens

January 20, 2026

5  out of  5
rating by Susan Owens
"I came to State Farm to get a quote and was very satisfied with them. I got a better rate for both my home and my vehicle. Thank you State Farm."
We responded:
"Hi Susan,

Thank you for choosing Josh Wild State Farm and for sharing your positive experience! We’re glad to hear that you received competitive rates for both your home and vehicle insurance. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
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Steve Valerio

January 7, 2026

5  out of  5
rating by Steve Valerio
"Jill is an awesome person to work with. She did a great job with my insurance explaining everything. If you are looking to change insurance like I did she's the one to call."
We responded:
"Hi Steve,

Thank you for your wonderful feedback! We’re happy to hear that Jill provided clear explanations and made your insurance experience a positive one. If you ever need assistance in the future or know someone looking to make a change, we’re here to help. Thanks again for your recommendation!"
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Hunter Fleming

January 4, 2026

5  out of  5
rating by Hunter Fleming
"Jacob is the guy to see. Very knowledgeable and handled my issues in a timely manner sly manner. 10/10 would recommend contacting Jacob if you ever need anything insurance related."
We responded:
"Hi Hunter,

Thank you for your kind words and recommendation! We’re glad to hear that Jacob was able to provide knowledgeable and timely assistance with your insurance needs. Your feedback means a lot to us, and we’re always here to help whenever you need anything."
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Charlie Moore

November 19, 2025

5  out of  5
rating by Charlie Moore
"Rianna demonstrated proficiency and experience. We selected more appropriate and meaningful coverage than I had experienced before.
Well done!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ro Lynn

October 24, 2025

1  out of  5
rating by Ro Lynn
"Josh Wild & State Farm —

Wow. I almost admire the efficiency with which you managed to compost twelve years of loyalty into a pile of bureaucratic garbage. Almost. Instead, I’m left with the unmistakable impression that your branch treats paying customers like something that crawled under a shoe and got scraped off.

Twelve years. Twelve years of premiums paid, questions answered (by us — because you clearly don’t answer calls), and faith that “good neighbor” meant more than a marketing font on your website. Your reward? A billing system with the organizational rigor of a tossed salad, customer service that disappears whenever responsibility shows up, and a casual cancellation that screamed, “We don’t care.”

Let’s be blunt: your billing process is broken, your staff is either trained to ignore problems or actively allergic to competence, and your so-called customer service is nothing but a holding pattern of lies and excuses. When you make a mistake — which you do regularly — you don’t fix it. You bury it. When we called, we got scripted nonsense. When we asked for help, we got silence. And when we deserved courtesy and communication after a decade of being good customers, you gave us a cancellation notice like we were garbage on the curb.

Do you know what’s truly impressive? Not your service — your ability to make twelve years of loyalty look absolutely worthless. It takes real talent to be this indifferent and still call yourselves an insurance company."
We responded:
"Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you have experienced, especially after twelve years of loyalty. Your experience does not reflect the high standards we strive to uphold at our agency, and we regret that we fell short in providing the service and communication you deserve.

We take your concerns very seriously and would appreciate the opportunity to discuss this matter further to better understand what went wrong and how we can make it right. However, we were unable to locate your information in our records. Please contact us directly at your earliest convenience so we can address your concerns and work toward a satisfactory resolution.

Thank you again for bringing this to our attention. We value your past business and hope to restore your trust."
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Debbie McGlaughlin

September 25, 2025

2  out of  5
rating by Debbie McGlaughlin
"I have been a loyal customer of State Farm for over 25 years but I have never been spoken to so rudely as I was today by a young lady in Josh Wild's Foley office. I have been considering changing agents as well as companies and today's interaction just helped me make that decision."
We responded:
"We’re sorry to hear that your experience with our State Farm office wasn’t as positive as we strive for. Your feedback is important to us, and we’d like the chance to make it right. Please contact our State Farm office so we can address your concerns directly. "
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Tonya Thomas

September 13, 2025

2  out of  5
rating by Tonya Thomas
"Overall I love the coverage.
However the customer service isn’t wonderful. Left a message for Adrian to call me back 4 days and still no call.
Disappointed."
We responded:
"Tonya, thank you for sharing your feedback. We’re happy to hear that you’re pleased with the coverage! However, we sincerely apologize for the delay in response. We take customer service very seriously and will be addressing this matter with Andrea to ensure more timely communication in the future. We appreciate your patience and look forward to providing you with a better experience going forward!"
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Rick Reed

June 25, 2025

5  out of  5
rating by Rick Reed
"Great service and communication great agent Jill. Thank you"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Jill provided you with great service and communication. We appreciate your kind words and look forward to assisting you again in the future!"