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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Beasley

Donna Beasley

August 25, 2024

5  out of  5
rating by Donna Beasley
"Always helpful and very professional. I would recommend them to anyone!"
We responded:
"Donna, Thank you for the 5 Star Review!! We’re glad we could be of service and appreciate the kind words and recommendation. "
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Bill Cox

June 11, 2024

5  out of  5
rating by Bill Cox
"Great people, friendly helpful staff."
We responded:
"Thank you for the 5 Star review, Bill! Our aim is to build genuine relationships, and we're grateful to see that reflected in your experience with our office! "
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ashley rivers

June 10, 2024

5  out of  5
rating by ashley rivers
"My agent Jillian McKinley is very knowledgeable and professional. I highly recommend her for any insurance questions or needs you may have."
We responded:
"Thank you so much for your positive feedback, Ashley! We appreciate your kind words and are so glad that you had a great experience with Jillian. We strive to provide the best customer service, and we’re glad to hear that we succeeded. "
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Sandy R

June 1, 2024

5  out of  5
rating by Sandy R
"I don’t normally leave reviews but I just have to give a shout out to Hali! If I ever have any questions or need anything, she takes care of it right away. I usually dodge phone calls because I prefer email but she is so sweet on the phone I will actually pick up when she calls. Thanks Hali! 😊"
We responded:
"Thank you so much for your positive feedback, Sandy! We appreciate your kind words and are so glad that you had a great experience with Hali. We strive to provide the best customer service, and we’re glad to hear that we succeeded. "
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Ron Morgan

May 6, 2024

5  out of  5
rating by Ron Morgan
"Always pleasant, professional and helpful!"
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Amber Dunlap

April 24, 2024

5  out of  5
rating by Amber Dunlap
"I cannot say enough good things about State Farm/Josh Wild. Specifically, Rianna West, our agent who handled our claim! We bought two brand new vehicles about three months before a hail storm completely battered them. We were pretty distraught, but Rianna was such a pleasure to work with. She got us in touch with a body shop (Freeman's - which I also give 5 stars!) and both vehicles were restored to beyond what I thought was possible. She explained the process and everything was completely seamless. Every promise and assurance that was made came to fruition. Highly recommend!"
We responded:
"Thank you so much for your kind words, Amber! We're thrilled to hear that you had a 5-star experience with us. We strive to provide exceptional service to all our customers, and it's wonderful to know that we succeeded. We appreciate your support and look forward to serving you again soon!"
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Tammie Franz

April 22, 2024

5  out of  5
rating by Tammie Franz
"Ms. Rianna has great communication skills and is very knowledgeable. She has been very helpful not only for life insurance but business and worker's comp, as well. I highly recommend her. I use her for my personal needs and my business needs."
We responded:
"Thank you for taking the time to leave us a 5-star review, Tammie! We're glad to hear that you had a great experience with Rianna. Our team is dedicated to providing the best possible service, and your feedback validates our efforts. We appreciate your support and hope to have the opportunity to serve you again soon!"
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Dale

April 3, 2024

5  out of  5
rating by Dale
"I have spoken to Hali many times and she helped us make adjustments to our account we moved our business to State Farm and it was seem less and easy"
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A Reviews

March 30, 2024

3  out of  5
rating by A Reviews
"Use to be really great but now can never get an agent to call back for anything. I'd hate to see when claims happen, especially a hurricane."
We responded:
" We apologize for the inconvenience caused by the lack of follow-up. We strive to provide excellent customer service, and we regret that we fell short in this instance. Please provide us with your contact details, and we'll ensure you receive a prompt response! "
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Diann Fowler

March 20, 2024

1  out of  5
rating by Diann Fowler
"Cold and unfriendly. Not a welcoming office."
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Dean Clinton

February 5, 2024

5  out of  5
rating by Dean Clinton
"These folks are hard working people who earn your business and then work to maintain it. Andrea Hernandez is my contact. She is top notch!"
We responded:
"Andrea will love to read the kind words you left about her service! Thank you for the feedback, Dean! We appreciate your business and look forward to assisting you in the future. "
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Jeri Sullins

October 23, 2023

5  out of  5
rating by Jeri Sullins
"Very efficient staff."
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Jolynn Peterson

October 7, 2023

4  out of  5
rating by Jolynn Peterson
"Fast response time! I was able to get my insurance set up on my way to pick up my vehicle. My proof of insurance was already there."
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Ashley Casey

September 13, 2023

5  out of  5
rating by Ashley Casey
"Great customer service"
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Michael Garner

September 11, 2023

4  out of  5
rating by Michael Garner
"State farm cannot taylor a policy to your needs. You end up paying for things you don't need. I don't blame Josh, I blame state farm."
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Armen Kurdian

July 4, 2023

5  out of  5
rating by Armen Kurdian
"Great communications, competitive rates, and online access to all of your documents. Have not had to file a claim yet, but so far customer service has been great."
We responded:
"Thanks so much for your review, Armen! We love getting feedback about our office and take pride in our customer service. Please get in touch if there is anything else we can help you with! "
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Marilyn Poirier

July 4, 2023

5  out of  5
rating by Marilyn Poirier
"My service was handled over the phone. Very convenient. Someone named Cindy helped file a claim. She was thorough, efficient, and the whole process was taken care of way more simple than ever expected."
We responded:
"Thanks for the awesome review, Marilyn! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!"
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Kayli Kirklin

June 24, 2023

5  out of  5
rating by Kayli Kirklin
"I want to give a huge shoutout to Brittany. She is so sweet, patient, knowledgeable and thorough. I really appreciate her help & advice more than she knows. We are getting switched over to State Farm with 2 homes and 3 cars and she made this process so simple and straightforward for me and it means a lot considering insurance is not my forte ❤️ We are looking forward to being protected by State Farm, and only wish we would have been with them sooner!"
We responded:
"Thank you so much for your kind words, Kayli. We really appreciate you taking the time out to share your experience with us — and we agree, Brittany is truly a gem to have on our team! We look forward to working with you again in the future!"
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Paul Randall

May 19, 2023

5  out of  5
rating by Paul Randall
"Great service, fast responses and friendly voices. And of course, it's hard to beat state farm insurance. There's a reason why they've been #1 for home and auto insurance since the 1950s."
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Richard Schwerdtfeger

May 11, 2023

5  out of  5
rating by Richard Schwerdtfeger
"Great people that work here . Always friendly . They are always there to help out ."
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Greg Hitt

April 14, 2023

5  out of  5
rating by Greg Hitt
"Josh Wild's office saved me thousands on my homeowners insurance, literally less than half of what i was paying, with more insurance than i had. I never shopped around and let Farmer's stick it to me for over 10 years. I just assumed it was normal to pay the rate I was paying. After one of the underwriters Farmers was using refused an escrow payment, I called this office. They are very helpful and seem to actually care about their customers."
We responded:
"Greg, It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. I'm happy we were able to save you money on your insurance! Thank you for giving us the chance to serve you! "
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Alexandrea Castle (AliJeanBeauty)

April 8, 2023

5  out of  5
rating by Alexandrea Castle (AliJeanBeauty)
"Amazing service. Have used state farm forever!"
We responded:
"Alexandrea, We're so grateful that you took the time to share your feedback with us! It's our pleasure to serve customers like you! "
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Lisa Miller

April 1, 2023

5  out of  5
rating by Lisa Miller
"Statefarm is always a pleasant experience. No matter which Representative I speak with they all carefully listen to my concerns and give me the best support and advice within their profession. Dealing with them within this last month showed me I made the best decision switching my insurance over to them!"
We responded:
"Lisa, We're so happy to hear you've had a great experience with our office! Your review made our day! Our team works hard to keep our customers happy. Thanks again, we appreciate your review and your business! "
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Scott DeVillier

February 21, 2023

1  out of  5
rating by Scott DeVillier
"Very woke trying to break everybody's wallet"
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Sandra Avila

February 3, 2023

5  out of  5
rating by Sandra Avila
"Very friendly and helpful. Great service."
We responded:
"Sandra, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know! "