State Farm® Insurance Agent Josh Wild
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katie Keeble
June 5, 2026
"Rianna was the best!!! She answered all the questions I had. I even got a better policy for cheaper than the other insurance company!!"
Don Adams
June 3, 2026
"Been with this insurance company well over ten years. Josh Wild has my back!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Josh Wild’s Team here in Foley . "
Jessica Foxen
May 29, 2026
"After talking with Victoria Walker and seeing how much money we could save we switched to State Farm. She always answers any questions we have quickly and helps us make adjustments to our policies in order to fit our needs and save us money. Highly recommend her. She is the best!"
Lauren Lowery
May 29, 2026
"We had such a great experience working with Victoria Walker. She was incredibly helpful, prompt, and responsive throughout the entire process. When the collision shop was taking longer than expected, she stayed on top of everything and made sure my rental car was extended without any added stress on my end. She communicated every step of the way and truly made the whole process feel easy and stress-free. We really appreciated her professionalism and care and would highly recommend working with her!"
Felicia Popee
May 26, 2026
"great service"
Amy Goff
May 7, 2026
"Jill was so helpful and quick to get me a quote back and worked to save me money each month!! she was so patient to answer all my questions and has been so easy to work with. It was such a positive experience my brother also has switched to state farm and saved money because of Jill! can’t recommend this agency enough!"
Terry Vix
May 1, 2026
"Rihanna was so helpful and it was a pleasure to work with her on the phone and at the office. It was so nice to work with someone that knows what they are doing. It was like working with a friend. We were a few minutes early and a young man (can’t remember his name) came out and assured us it would only be a few minutes and offered us something to drink. Kindness all around."
Mark Mcneil
April 16, 2026
"I just did his deck Great guy"
"Thanks for the 5-star review! We really appreciate you, Mark! "
Missy Carey
March 16, 2026
"Highly recommend Rianna at Josh Wilds’s Star Farm office. She saved me tons of money and got me more coverage at the same time."
"Thank you so much for your kind words and recommendation, Missy! We’re thrilled to hear that Rianna was able to save you money while securing better coverage. Your satisfaction is our top priority, and we appreciate you choosing Josh Wild Star Farm! "
Rose Brauchler
February 11, 2026
"Best prices in home and auto insurance"
"Thank you for your fantastic feedback, Rose! We’re glad to hear that Josh Wild was able to provide you with the best prices for your home and auto insurance. Our team works hard to find the right coverage at great rates, and your satisfaction means a lot to us. If you ever have any questions or need assistance in the future, we’re here to help!"
corrin lee
February 8, 2026
"The people who work here are super duper nice and work with you and explain things so you can understand better!"
"Hi Corrin, Thank you so much for your kind words! We’re thrilled to hear that our team made you feel welcome and took the time to explain everything clearly. Providing friendly and helpful service is what we strive for every day. If you ever need anything else or have questions, we’re always here to help!"
Cathy H
January 26, 2026
"My old insurance broker disappeared without a trace and I got a letter saying my homeowner policy wasn’t renewing. Like, what? So I called up State Farm. Andrea Hernandez (working for Josh Wild) set me up with new car and home policies that were even better and more affordable than my old ones! I had lots of choices and she explained everything clearly and answered all of my questions. She was friendly, efficient, professional, and a very good communicator. I could not have asked for a more positive experience. 100% recommend."
"Hi Cathy, Thank you for sharing your experience with us. We’re sorry to hear about the challenges you faced with your previous broker, but we’re pleased that Andrea Hernandez was able to assist you in securing better and more affordable coverage, while providing clear and helpful guidance. Your 100% recommendation means a great deal to us. Please don’t hesitate to reach out if you need any assistance in the future."
Christy Massey
January 22, 2026
"Andrea was the best! she explained in detail everything I needed."
"Thanks for the 5-star review, Christy! We’re happy Andrea could walk you through everything in detail. We truly appreciate your feedback!"
Susan Owens
January 20, 2026
"I came to State Farm to get a quote and was very satisfied with them. I got a better rate for both my home and my vehicle. Thank you State Farm."
"Hi Susan, Thank you for choosing Josh Wild State Farm and for sharing your positive experience! We’re glad to hear that you received competitive rates for both your home and vehicle insurance. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
Steve Valerio
January 7, 2026
"Jill is an awesome person to work with. She did a great job with my insurance explaining everything. If you are looking to change insurance like I did she's the one to call."
"Hi Steve, Thank you for your wonderful feedback! We’re happy to hear that Jill provided clear explanations and made your insurance experience a positive one. If you ever need assistance in the future or know someone looking to make a change, we’re here to help. Thanks again for your recommendation!"
Hunter Fleming
January 4, 2026
"Jacob is the guy to see. Very knowledgeable and handled my issues in a timely manner sly manner. 10/10 would recommend contacting Jacob if you ever need anything insurance related."
"Hi Hunter, Thank you for your kind words and recommendation! We’re glad to hear that Jacob was able to provide knowledgeable and timely assistance with your insurance needs. Your feedback means a lot to us, and we’re always here to help whenever you need anything."
Charlie Moore
November 19, 2025
"Rianna demonstrated proficiency and experience. We selected more appropriate and meaningful coverage than I had experienced before. Well done!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ro Lynn
October 24, 2025
"Josh Wild & State Farm — Wow. I almost admire the efficiency with which you managed to compost twelve years of loyalty into a pile of bureaucratic garbage. Almost. Instead, I’m left with the unmistakable impression that your branch treats paying customers like something that crawled under a shoe and got scraped off. Twelve years. Twelve years of premiums paid, questions answered (by us — because you clearly don’t answer calls), and faith that “good neighbor” meant more than a marketing font on your website. Your reward? A billing system with the organizational rigor of a tossed salad, customer service that disappears whenever responsibility shows up, and a casual cancellation that screamed, “We don’t care.” Let’s be blunt: your billing process is broken, your staff is either trained to ignore problems or actively allergic to competence, and your so-called customer service is nothing but a holding pattern of lies and excuses. When you make a mistake — which you do regularly — you don’t fix it. You bury it. When we called, we got scripted nonsense. When we asked for help, we got silence. And when we deserved courtesy and communication after a decade of being good customers, you gave us a cancellation notice like we were garbage on the curb. Do you know what’s truly impressive? Not your service — your ability to make twelve years of loyalty look absolutely worthless. It takes real talent to be this indifferent and still call yourselves an insurance company."
"Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you have experienced, especially after twelve years of loyalty. Your experience does not reflect the high standards we strive to uphold at our agency, and we regret that we fell short in providing the service and communication you deserve. We take your concerns very seriously and would appreciate the opportunity to discuss this matter further to better understand what went wrong and how we can make it right. However, we were unable to locate your information in our records. Please contact us directly at your earliest convenience so we can address your concerns and work toward a satisfactory resolution. Thank you again for bringing this to our attention. We value your past business and hope to restore your trust."
Debbie McGlaughlin
September 25, 2025
"I have been a loyal customer of State Farm for over 25 years but I have never been spoken to so rudely as I was today by a young lady in Josh Wild's Foley office. I have been considering changing agents as well as companies and today's interaction just helped me make that decision."
"We’re sorry to hear that your experience with our State Farm office wasn’t as positive as we strive for. Your feedback is important to us, and we’d like the chance to make it right. Please contact our State Farm office so we can address your concerns directly. "
Tonya Thomas
September 13, 2025
"Overall I love the coverage. However the customer service isn’t wonderful. Left a message for Adrian to call me back 4 days and still no call. Disappointed."
"Tonya, thank you for sharing your feedback. We’re happy to hear that you’re pleased with the coverage! However, we sincerely apologize for the delay in response. We take customer service very seriously and will be addressing this matter with Andrea to ensure more timely communication in the future. We appreciate your patience and look forward to providing you with a better experience going forward!"
Rick Reed
June 25, 2025
"Great service and communication great agent Jill. Thank you"
"Thank you for your wonderful feedback! We're glad to hear that Jill provided you with great service and communication. We appreciate your kind words and look forward to assisting you again in the future!"
Gina Eades
June 25, 2025
"I went into Josh Wild State Farm today to sign an insurance document. Rianna West was able to assist me as Jill was scheduled to leave early this afternoon. Meeting with Rianna was an absolutely wonderful, stress free, easy peasy experience. She was incredibly helpful and displayed excellent professionalism. Gina Eades"
"Thank you so much for your kind words! We're delighted to hear that Rianna provided you with a wonderful and stress-free experience. We pride ourselves on delivering excellent service, and it's great to know that Rianna's professionalism made a positive impression. We appreciate your feedback and look forward to assisting you again in the future!"
Katrina Addison
May 15, 2025
"RECORD ALL PHONE CONVERSATIONS!!! I called several months back and made changes to my account. I had witnesses around me that heard my conversation with the agent and they said that the changes are going to be effective immediately. (Lower deductible for a slightly higher monthly bill) 4 months later (I assumed it was good because my bill had been higher) I needed to file a claim. Took it to the repair shop and after it was done was told I owe money. No I shouldn't. I called for 2 hours. No one was willing to help. They refused to look and notes and denied having recorded phone calls. RECORD YOUR CALLS! I went in to talk to them in person and they wouldn't open the door. I have a videos I'm going to be posting on social media of their unprofessional behaviors. I waited for them to open the door and they had the nerve to call the police on me when I was there to discuss business and ADD a VEHICLE to my policy! What trashy establishment acts like that towards a client?! It's all recorded and on video. DONT TRUST THEM. RECORD YOUR CONVERSATIONS."
Katie Wagner
May 13, 2025
"Call Jill to Lower Your Bill! 10 out of 10. I thought I was an insurance pro until Jill looked at my policies and helped educate me on what I really had (plot twist - I knew nothing about insurance!). Now I have much better coverage for less! If you're looking for someone who truly has your best interest at heart AND will end up being your best friend - call Jill with Josh Wild!"
"Thank you so much for the fantastic review, Katie! We’re thrilled to hear that Jill was able to help you understand your policies and secure better coverage at a lower cost. It's great to know that she made such a positive impact on your insurance experience. We truly appreciate your recommendation and are here to assist you whenever you need. Don’t hesitate to reach out anytime—Jill and the team are always here for you!"
Mary Wagner
May 13, 2025
"When insurance talk had us spinning in doubt, Jill McKinley stepped in and helped us out. With care and speed, she laid it all bare— Each policy wrapped in compassionate care. She answered our questions without delay, Explained every detail the clearest way. From home to auto to life, she came through, With deals that saved us a dollar or two. More than a salesperson—she’s truly a guide, With heart and knowledge walking side by side. Thanks to Jill, we feel safe and secure, With coverage that’s strong, honest, and sure. So here’s to Jill—if you need a plan, She’s the State Farm Sales Agent with the best game plan! Thanks Jill!"
"Thank you so much for your incredible review, Mary! We’re thrilled to hear that Jill provided you with the support and guidance you needed during your insurance journey. It’s wonderful to know that she made a positive impact with her expertise and care. We appreciate your kind words and are grateful to have you as part of our community. If you ever need anything else, don’t hesitate to reach out!"